GDPR Compliance

Last updated: 19 June 2026

Our Commitment to Data Protection

polar-bamboo.com is committed to protecting your personal data and respecting your privacy rights in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

Data Controller

For the purposes of GDPR, the data controller is:

polar-bamboo
42 Redwood Lane
Bristol BS2 8QF
United Kingdom
Email: [email protected]

Your Rights Under GDPR

Right to Access

You have the right to request confirmation of whether we process your personal data and to obtain a copy of that data.

Right to Rectification

You may request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances.

Right to Restriction of Processing

You may request that we limit the processing of your personal data in specific situations.

Right to Data Portability

You have the right to receive personal data you provided to us in a structured, commonly used, and machine-readable format.

Right to Object

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects concerning you.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: [email protected]

We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months and will inform you of any such extension.

Lawful Basis for Processing

We process personal data only when we have a lawful basis:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary for compliance with legal obligations
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party

Data We Collect

We collect and process the following categories of personal data:

• Identity data: name
• Contact data: email address
• Technical data: IP address, browser type, device information
• Usage data: information about how you use our website
• Communications data: your preferences in receiving information from us

Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication mechanisms
• Staff training on data protection

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Specific retention periods depend on the nature of the data and the purpose of processing.

International Transfers

We primarily process data within the United Kingdom. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

UK supervisory authority:
Information Commissioner's Office (ICO)
Website: ico.org.uk

Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children without parental consent.

Updates to This Policy

We may update this GDPR compliance statement periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes.