Privacy Policy

Last updated: 19 June 2026

Introduction

This Privacy Policy explains how polar-bamboo.com collects, uses, and protects personal information provided by visitors and users of our website and services.

Information We Collect

Information You Provide

When you submit enquiry forms or register for courses, we collect:

• Full name
• Email address
• Course preferences
• Any additional information you choose to provide in message fields

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Responding to enquiries about our courses
• Processing course registrations
• Providing customer support
• Improving our website and services
• Sending relevant information about courses (only if you have opted in)
• Analyzing website usage patterns

Legal Basis for Processing

We process personal data based on:

• Your consent when submitting forms
• Legitimate interests in operating and improving our services
• Contractual necessity when you enroll in courses
• Legal obligations where applicable

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our website (hosting, analytics)
• When required by law or to protect our legal rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Cookies

Our website uses cookies to enhance user experience. For detailed information about cookies we use, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Information

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: [email protected]
Address: 42 Redwood Lane, Bristol BS2 8QF, United Kingdom